PRIVACY POLICY | RIDES ON TIME

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE

Rides on Time Transportation LLC (“we”, “our”, or “us”) provides this Privacy Policy to inform you about how we collect, use, protect, and disclose your personal information when you use our website (ridesontime.com) and related services. This includes all websites, applications, and other services we provide (collectively, the “Service”). By using the Service, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect both personally identifiable information (Personal Information) and non-personally identifiable information (Anonymous Data).

Personal Information: This refers to information that can be used to identify a specific individual. Examples include

Your name and email address for confirmations, receipts, updates, and newsletters.

Billing information, such as your name, address, and credit card details, for payment processing.

Contact information if you complete a form or inquiry on our website.

Phone numbers for sending SMS notifications, if you consent.

Anonymous Data: This includes non-personally identifiable data such as your IP address, browser type, and activity on the website, collected using tracking technologies like cookies.

How We Use Your Personal Information

We use your Personal Information for the following purposes:

To provide the requested services (e.g., travel confirmations, updates, billing).

To communicate with you, including sending service-related notifications, promotional materials, and responding to inquiries.

To improve the website and services by analyzing usage patterns and preferences.

By providing your information, you consent to us using it as described. You may opt out or request to delete your Personal Data at any time by contacting us at info@ridesontime.com.

SMS Consent and Data Usage

If you provide a phone number, we may send SMS notifications to you. Your consent for SMS will not be shared with third parties, and you can opt-out at any time by replying “STOP” to unsubscribe.

Tracking Technologies (Cookies)

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored in your browser that help us remember your preferences and analyze website traffic. You can control cookie settings in your browser; however, disabling cookies may limit some features of our website.

How We Protect Your Personal Information

We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, and destruction. However, no security method is 100% secure, and we cannot guarantee the absolute security of your data. Safeguards for Your Data: We prioritize the protection of your Personal Information and take steps to secure it. Our protective measures include administrative, physical, and electronic safeguards to prevent unauthorized access, accidental loss, alteration, or misuse. While we apply commercially reasonable security practices, we acknowledge that no system is completely impervious to breaches. We only share your Personal Information with trusted third parties who apply similar protective standards. In case of any data breach, we will notify you promptly and take the necessary steps to mitigate any risk. If required by law, we will disclose any breach of unencrypted personal data to you via email or public notification without unreasonable delay.

Sharing Your Information

We may share your information with:

Third-party service providers who help us deliver services, such as payment processors and email providers.

Business partners for operational and service delivery purposes.

Law enforcement or legal authorities if required by law or to protect our rights.

We will not share your information with third parties for their own marketing purposes without your explicit consent.

Data Retention and Transfers

We retain your Personal Information for the necessary period to fulfill our obligations to you, and we may transfer your data internationally as required to provide services.

Your Rights Regarding Your Personal Information

You have the right to access, correct, delete, or restrict the processing of your Personal Information. You may also request a copy of your Personal Data in a portable format or object to its use for direct marketing purposes. To exercise these rights, contact us at info@ridesontime.com.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If there are material changes, we will notify you via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at info@ridesontime.com or call us at 858-500-6409.

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Unit 9, Manor Industrial Estate, Lower Wash Lane, Warrington, WA4

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